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(You
think that communicating is a cinch? Think again. Emailed
by a friend, the inter-office memos below are guaranteed to
force a rethink. And some famous "put downs," which
follow the memos, show skillful examples of communicating
regrets. Apparently, so do gravestones - of all things. Enjoy-JLM)
Chief
Executive Officer memo! "To the Manager Today at 11 o'clock
there will be a total eclipse of the sun. This is when the
sun disappears behind the moon for two minutes. As this is
something that can not be seen everyday, time will be allowed
for employees to view the eclipse from the parking lot.
"Staff
should meet at ten to eleven, when I will deliver a short
speech introducing the eclipse and give some background information.
Safety googles will be made available at moderate cost."
Clear?
OK. Now, read this implementing memo from Manager to Department
Heads: "Today at ten to eleven, all staff should meet
in the car park. This will be followed by a total eclipse
of the sun, which will appear for two minutes. For a moderate
cost, this will be made safe with goggles. The CEO will deliver
a short speech before hand to give all of us some information.
This is not something that can be seen every day."
May
be follow-up memo from Department Heads to Floor Managers
is even clearer: "The CEO will deliver a short speech
to make the sun disappear for two minutes in the form of an
eclipse. This is something that can not be seen every day.
So, the staff will meet at the car park at ten or eleven.
This will be safe if you pay a moderate cost."
But
nothing beats the final memo for clarity. From Floor Managers
to Supervisors: "Ten or eleven staff are to go to the
car park where the CEO will eclipse the sun for two minutes.
This does not happen everyday. It will be safe. As usual,
it will cost you." As they would say in the land of Luciano
Pavarotti: Capito?
The
"put down," or rejection, is even tougher to communicate.
But there have been some who excelled in this art, as the
examples below show:
The
playwright-author George Bernard Shaw, for example, sent this
letter to Winston Churchill: "I am enclosing two tickets
to the first night of my new play. Bring a friend - if you
have one."
Churchill
scribbled a one line response: "Regret cannot possibly
attend first right. Will attend second - if there is one."
Bingo!.
Then,
there was Lady Astor who, in a moment of pique, snapped: "Winston,
if you were my husband, I'd put poison into your coffee."
To which Churchill calmly replied: "Madam, if you were
my wife, I'd drink the coffee."
But
Churchill firmly denied that he said this of his rival: "An
empty taxi arrived at 10 Downing Street. And when the door
was opened, (Clement) Atlee got out." But he admitted,
in an interview with the Chicago Tribune, that Atlee was "a
modest man who has much to be modest about." In fact,
he added: Atlee was a "sheep in sheep's clothing."
Margaret
Thatcher was known as the "Iron Lady." And these
statements explain why. "I don't mind how much my Ministers
talk, as long as they do what I say." And following a
close vote, she added: "We really got a good consensus
in the last elections.
Consensus
behind my convictions."
Then,
two great writers exchanged these barbs. "He has never
been known to use a word that might send a ready to the dictionary,"
William Faulkner cracked about Ernest Hemingway who replied:
"Poor Faulkner. Does he really think big emotions come
from big words?"
It
was Mark Twain, of course, who counseled young writers they
should use "five cent words" in lieu of polysyllables.
"Why do you sit there looking like an envelope without
any address on it?" he once asked a friend. And when
informed of the death of a politician he disliked, Twain admitted:
"I didn't attend the funeral. But I sent a nice letter
saying I approved of it."
Other
glittering "put downs" include these: "He has
no enemies," Oscar Wilde said of a colleague. "But
he is intensely disliked by his friends." And the New
York Times James "Scolty Reston wrote of Richard Nixon:
"He inherited some good instincts from his Quaker forebears,
but by diligent hard work, he overcame them." And the
irrepressible Mae West snapped about a suitor: "His mother
should have thrown him away and kept the stork."
"I've
had a perfectly wonderful evening, "Groucho Marx told
an over-fussy host "But this wasn't it." And Australian
politician Paul Keating dismissed his rival, saying: "He
is simply a shriver looking for a spine to run up." Jack
Leonard, on the other hand, dismissed a critic saying: "There's
nothing wrong with you that reincarnation won't cure."
But
did you know that gravestones "communicate?" Here
are some random samples: "Antonio R. Perdices: Age 102.
The Good Die Young." In a Maryland, cemetery: "Here
lies an Atheist - All dressed up but no place to go."
In a Uniontown, Pennsylvania, cemetery: "Here lies the
body of Jonathan Blake. Stepped on the gas instead of the
brake."
This
is lawyer's epitaph in England: "Sir John Strange. Here
lies an honest lawyer, and that is Strange." In a cemetery
in Scotland: "On the 22nd of June, Jonathan Fiddie went
out of tune." And in a cemetery in Novaliches: "Remember
man, as you walk by, As you are now, so once was I. As I am
now, so shall you be."
(E-mail: juan_mercado@boholchronicle.com) |