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The
Philippine Long Distance Telephone Co. (PLDT) will expand
and improve its facility in Bohol, in tandem with SMART,
to provide connectivity of the province with the global
information highways.
This
was bared by Ernesto Alberto, senior vice president
and head of PLDT's Corporate Business Group (CBG), during
his meeting with Gov. Erico B. Aumentado at the Capitol,
this city.
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BREAKTHROUGH. Gov. Erico Aumentado
gets assurance from Ernesto Alberto, PLDT senior vice
president who briefed the governor on the upscale communication
services coming momentarily after PLDT acquired the
city-based government telephone company. Foto RAYMUND
BUSLON |
Alberto
conferred with the governor upon instruction of PLDT Chairman
Manny V. Pangilinan and SMART President Napoleon Nazareno
who responded positively to Aumentado's strong representation
for PLDT and SMART to open up gateways in Bohol for the burgeoning
call center industry.
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The
governor wrote a letter to Chairman Pangilinan and conferred
personally with Nazareno in Manila last week on PLDT's
and SMART's connectivity projects for call centers.
Alberto
also announced that PLDT will be taking over the Tagbilaran
facility after its case with the Department of Transportation
and Communications (DOTC) and National Telecommunications
Commission (NTC) was settled amicably which paved the
way for its expansion and improvement project.
He
said that it is the intention of PLDT to provide connectivity
for a minimum of 600 seats call center as starter in
the province.
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To
show the interest of PLDT on the project, the PLDT senior
vice president brought with him Maulik Parekh and Francis
Consunji Gotianun, vice president and general manager for
Asia and project manager, respectively, of Teletech.
The
Teletech officials also confirmed their interest to set up
a 600-seat call center in Bohol once the PLDT connectivity
facility will be in place.
The
Teletech representatives also met with officials of the various
universities and colleges in Bohol a day after their conference
with the governor to discuss the manpower requirements and
the companies' training centers for the educational institution
to access and enhance their IT courses.
Gov.
Aumentado was assisted by Norris Oculam, Bohol Chamber of
Commerce and Industry (BCCI) president, and Marlito Uy of
the Alturas Group of Companies during the meeting with Alberto
and Parekh.
Alberto
was also assisted by Nerissa Ramos, first vice president of
the CBG, Renato Castañeda, business head of the CBG-Public
Sector, Javier Lagdameo, CBG assistant vice president and
business head; Dan Ibarra, head of the Retail Usage and VAS
Management of the Retail Business Group and Katrine Luna-Abelarde,
Corporate Relationship Management head, all of PLDT and Ma.
Hiyasmin Quiñal, senior manager of SMART's Network
Services Division for Visayas and Mindanao.
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